When you’re looking for the right solution provider, you’ll find it’s best to look for someone to provide more than only a part or service. You want to start by looking at this long term. What you really need is a solution partner. First, ask why you need a solution provider.

The ideal situation is to find an extension of you, a solution provider that provides all the product offerings and then some. This firm should bring so much more to the party in areas that you are lacking or have budget limitations. The best partners provide things like intellectual property, industry knowledge and a complete second tier of vendors that will contribute to the total solution.

As with so many other relationships, communication is the most important attribute. You’ll want to communicate your goals, timeline and even share budget targets. This will ensure the solution is sized properly to the project scope and the expectations of the team and senior management.

Most companies are looking to reduce their vendor base for components. When evaluating current and future vendors, always consider the value-add that a true solution provider delivers.